Design Thinking

• Understand the fundamental concepts of Design Thinking and the Double Diamond framework as a foundation for innovation.
• Conduct the empathy process to uncover user, client, or customer needs through observation and interviews.
• Formulate a clear and focused problem statement based on user understanding.
• Generate innovative solution ideas using various ideation techniques (e.g., brainstorming, mind mapping, etc.).
• Create quick and low-cost prototypes (physical or digital) to represent solution concepts.
• Test prototypes with real users and gather feedback for improvement.
• Develop an action plan for applying Design Thinking in their daily projects or work within their respective organizations.
• Reflect on the innovation process for continuous improvement.

• No specific requirements
  Open to beginners.
• Willingness to actively participate
  In empathy, problem definition, ideation, prototyping, and testing exercises.
• Laptop recommended
  For documenting workshop outputs.
• Ability to work in teams
  The training is highly collaborative.

• Understanding of Design Thinking and Double Diamond concepts.
• Documentation of exercises (empathy map, problem statement, ideation sketches, prototype, test results).
• Physical or digital prototype of an innovative solution.
• Action plan for applying Design Thinking in the workplace.
• Certificate of completion.

Competencies Acquired

• Empathy
  Understanding user needs through observation and interviews.

• Problem Definition
  Formulating clear and focused problem statements.

• Ideation
  Generating creative solutions using various techniques (brainstorming, etc.).

• Prototyping
  Creating quick and low-cost prototypes for testing.

• Testing
  Testing prototypes with users and gathering feedback.

• Reflection
  Evaluating processes and outcomes for continuous improvement.

• Ready-to-use room
  No setup required.
• Reliable power supply & stable WiFi
  Ensures smooth training delivery.
• Complete prototyping kit
  (paper, cardboard, scissors, glue, sticky notes, markers) Available for rent with venue.
• Hybrid option
  Camera and microphone for remote participants (if needed).

Participants will receive:

• Certificate of completion

• Lunch & coffee break (2x)

• Seminar kit (bag, stationery)

• Training materials (printed/digital)

• Air-conditioned room with group tables & whiteboard

• Stable WiFi

• Complete workshop equipment (sticky notes, flip chart paper, markers, timer, prototyping supplies)

• Guidance from an experienced instructor